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Privacy Policy

Effective Date: April 8, 2026

MyNextDocs LLC ("MyNextDocs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

1. Information We Collect

Information You Provide Directly

  • Account Information: Name, email address, password, phone number, country, and state/ZIP when creating an account
  • Contact Information: Name, email, phone, company, job title, and message when you contact us
  • Payment Information: Billing details processed securely by our payment processor (we do not store full card numbers)
  • User Content: Documentation, text, and other content you create or upload to the Service

Information Collected Automatically

  • Log Data: IP address, browser type, pages visited, time spent, referring URLs
  • Cookies and Tracking: We use cookies and similar technologies to improve the Service and analyze usage
  • Device Information: Device type, operating system, and browser version

2. How We Use Your Information

  • Provide, operate, and maintain the Service
  • Create and manage your account
  • Process transactions and send related information
  • Send administrative communications (account confirmations, security alerts)
  • Send marketing communications (where you have provided consent)
  • Send SMS messages (where you have opted in — see our SMS Terms)
  • Respond to inquiries and provide customer support
  • Analyze usage and improve the Service
  • Comply with legal obligations and detect fraud

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third parties assisting with hosting, payment processing, analytics, and email delivery, under confidentiality agreements
  • Business Transfers: In connection with a merger, acquisition, or asset sale
  • Legal Requirements: Where required by law, court order, or government authority
  • Protection of Rights: To protect the rights, property, or safety of MyNextDocs, our users, or the public
SMS Data: All information collected during the SMS opt-in process will NOT be sold, rented, leased, or shared with any third party for their marketing purposes.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, though disabling certain cookies may affect Service functionality.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls. No method of transmission over the internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to access, update, delete, or port your personal information; object to or restrict processing; and withdraw consent at any time. To exercise these rights, contact us at [email protected].

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

9. California Privacy Rights

California residents have additional rights under CCPA/CPRA. See our California Privacy Notice.

10. International Data Transfers

If accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" above and, where appropriate, by email.

12. Contact Us